Frequently asked questions

I’ve sent you my text for a sample edit. What happens now?

 Jim will send back your sample pages edited, and give you details on how much it will cost to edit your full manuscript and how you can pay. 

I had my five-page sample submission rejected. Why?


Very occasionally, we will reject a sample submission. We cannot give feedback on your specific submission. It could have been rejected for a number of reasons, such as: the manuscript was not ready for editing, this often happens when it is still an early draft; there are too many basic errors in the text, this includes documents that appear to have been translated by Google Translate; the text appears to be an entire short story, a blog post or a complete article; the text does not appear to be a genuine request for a sample edit.

How can I pay to have my novel edited?

 You can pay safely and securely using Stripe, Payoneer or PayPal. All payments should be sent to the info [@] e-mail address. 

How long will the edit take?


Jim can usually get a manuscript of 60,000 words back to you within ten working days, depending on the workload at the time. He will be in touch with you via e-mail throughout the editing process and can give you regular updates and a more accurate estimate as they proceed.

What if I need my edited manuscript sooner?

No problem. For urgent cases, a faster edit is negotiable. Let us know as soon as possible.

Can you guarantee the edit will be error-free?

Editors are human too. That means we can’t promise perfection, but we will do our best.

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Will you send me back a ‘clean’ manuscript, or will I be able to see the changes you made?

Jim will send you two documents – one ‘clean,’ edited version for your approval and a version with ‘track changes’ enabled so you can see exactly where the changes were made. 

What can I do if I’m unhappy with your edit?

Please let us know as soon as possible. Our reputation rests on the quality of our work, and we strive to make sure all our authors are satisfied. Our stringent quality control methods ensure you get our very best work, but if you still have questions, we’ll do our best to resolve them.

Since Jim is a professional member of the Society for Editors and Proofreaders, you can also contact them if you have any complaints.

What if I make corrections to my manuscript while it’s being edited? Can I send you my new pages?

Sorry. We’d consider those new pages as a new manuscript. You’d have to pay again.

Do you only edit novels?

Jim works mainly with novelists, but has broad experience in non-fiction and academic editing. If you have text that needs editing, get in touch and we’ll give you an honest assessment of the cost and time needed. 

Can I send a paper manuscript?

Unfortunately not. We’d all be so disappointed if the only copy of your edited manuscript goes missing in the post. 

Do I have to include Novel Gazing in the acknowledgements section of my book?

You don’t have to, but it is usual to acknowledge your editor, and Jim would really appreciate it if you did.